🌿 Crude Boys Official – Customer Service & FAQ

Welcome to Crude Boys Official, your trusted weed dispensary in all 50 states. Below you’ll find answers to our most common customer questions, covering everything from ordering and payments to delivery and product quality.


 About Crude Boys Official

What Is Crude Boys Official?

Crude Boys is a family-owned, nationwide licensed cannabis brand, serving customers across all 50 U.S. states.
We started as a small Michigan-based online shop and quickly expanded online to become one of the most recognized names in America’s cannabis scene.

Read more about our story on our About Page.


How Can I Be Sure of the Quality of Your Products?

Quality is at the heart of everything we do. All Crude Boys products are lab-tested for potency, purity, and safety before reaching our customers.
We’ve built a reputation on consistent quality and customer satisfaction with thousands of verified happy customers nationwide.


How Can I Contact You?

We’re here to help! Reach us through any of the following channels:
📧 Email: support@crudeboysofficial.com
📞 Phone: +1 (701) 748-8095
💬 Live Chat: Available 24/7 on our website


What Are Your Working Hours?

Our customer service team is available Monday to Friday, 8:00 AM – 8:00 PM (PST).
Online orders and support requests are accepted 24/7 through our website.


What Is Your Physical Address?

Our main office is located at
4474 3RD ST APT 1 DETROIT MI 48201 USA
Visit our Contact Page for directions and additional details.


🌿 Our Products

Crude Boys offers a wide range of cannabis products—for both recreational and wellness use.
Explore our selection of:

  • Premium Flower (THC & CBD strains)

  • Edibles & Gummies

  • Concentrates & Extracts

  • Vape Carts & Accessories

Need guidance? Visit our Weed Blog for tips on choosing the right strain or product type for your needs.


🛒 Orders

How Can I Place an Order?

Simply browse our online store, add your favorite products to your cart, and check out.
Provide your shipping name and address (a nickname or alternate name is fine). No signature is required upon delivery.


Is It Safe to Order Online?

Yes! Crude Boys Official ensures secure, discreet, and reliable weed delivery nationwide.
All orders are shipped in vacuum-sealed, smell-proof packaging for privacy and freshness.
We’ve successfully served thousands of customers in all 50 states.


How Long Does It Take to Process My Order?

Orders are typically processed and shipped within 8–24 hours.
Delivery time depends on your location—most orders arrive within 1–3 business days.


Can I Use a Nickname or Alternate Name?

Yes—you can use a realistic name for privacy. Avoid incomplete initials or symbols that may flag your package.


What Type of Packaging Do You Use?

We use vacuum-sealed, discreet, and unmarked packaging for all orders.
Your privacy and safety are always protected.


Do I Need a Medical Cannabis Card?

Requirements vary by state. Some states allow recreational purchases, while others require medical authorization.
You can check your state’s requirements during checkout.


Do You Offer Discounts?

Yes! We run regular promotions, seasonal sales, and holiday discounts.
All new customers also receive a 20% welcome discount on their first order.


Do You Send Free Samples?

We don’t offer free samples, but we do provide affordable retail quantities—as little as 1/8 oz of flower or single edibles and vapes—so you can try before committing to larger purchases.


Do You Sell to Minors?

No. Crude Boys Official does not sell or deliver to anyone under 18 years old.
Valid ID or proof of age may be required upon delivery.

 Payment Methods

How Can I Pay?

We accept multiple payment methods, including:

  • PayPal

  • Cash App

  • Cryptocurrency (BTC, ETH, USDT, and more)


Can I Pay With Debit or Credit Card?

Yes. You can use Cash App or PayPal direct debit for card-based payments.
Secure processing ensures full privacy and protection.


Do You Accept Other Payment Options?

Soon we’ll be adding Zelle, Western Union, MoneyGram, and more crypto options for your convenience.


🚚 Delivery

Where Do You Deliver?

Crude Boys Official proudly offers nationwide weed delivery across all 50 U.S. states, Canada, Australia, and Europe.


Do You Deliver Outside the USA?

Yes. Currently, we deliver to more than 200 countries. worldwide.


Do You Deliver to P.O. Boxes?

Yes, we deliver to valid P.O. Box addresses.


Do You Deliver to Military APO/FPO or U.S. Territories?

No. At this time, we do not deliver to APO/FPO or U.S. territories.


How Much Does Shipping Cost?

Shipping is 100% FREE nationwide—no matter the order size or location.


Can I Choose a Different Delivery Method?

Our system automatically uses our trusted courier partners for safe, reliable delivery.
Custom shipping methods aren’t available at this time.


How Long Does Delivery Take?

Most customers receive their packages within 3–4 business days (if ordered before 5 PM).
Rural or remote locations may take up to 5 business days.


Can I Track My Order?

Yes! Once shipped, you’ll receive a tracking number via email.
You can also view tracking updates directly in your Crude Boys Account Dashboard.


What If My Order Is Lost or Damaged?

If your order is lost, delayed, or damaged by the courier, contact us immediately.
We’ll issue a replacement or refund after reviewing your claim (per our Terms of Service).


🔁 Returns & Refunds

Can I Return My Package?

Due to federal cannabis regulations, we cannot accept product returns once delivered.
However, if there’s an issue with your order, contact our Customer Support Team to find a fair solution.


🌱 Why Choose Crude Boys Official

Crude Boys  stands for quality, trust, and accessibility.
We’ve built a loyal nationwide community by providing:

  • 100% lab-tested cannabis

  • Fast, discreet, and free nationwide shipping

  • Expert support for both medical and recreational users

  • Consistent quality, from seed to shipment

We’re proud to be the #1 Cannabis Brand Serving All 50 States, helping customers from every corner of the country find relief, relaxation, and quality cannabis products they can trust.


Experience the Crude Boys Difference.
Order today and see why thousands across America choose us as their trusted weed dispensary nationwide.